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Buy and Sell with Confidence and Trust
Your success is our number one goal. We at Comesatradehub, are therefore committed to making your trading experience safe and simple. By providing you with as much information as possible about potential buyers and sellers, we help both you and your trading partners make informed business decisions. These Safe Trading Tips are designed to help you take advantage of ComesaTradehub's services in identifying trustworthy trading partners as well as online and offline resources that can help to make your internet experience more secure and safe.
About Your Trading Partner
Learning more about your trading partner has always been an important part of trading decisions. In import and export, there is little room for error in choosing a trustworthy supplier or relying on a credible buyer. We have devised a number of processes to help you learn more about your trading partners and feel more secure and confident transacting with them. These processes include:
- Third-party Authentication and Verification by (Dunn & BradStreet)
- Proof of valid business registration
- Inspection Services (SGS, BureauVeritas)
- On-site visits by ComesaTradehub partner staff
Members who have passed this basic qualification and background checks are registered under the TRADEOK or TRADEPRO memberships types. We strongly recommend that you trade with members who have signed up for TRADEOK or TRADEPRO membership as they have been authenticated and verified by our third party credit reference partners.Contact us if you would like to become a TRADEOK or TRADEPRO member.
With our certified membership, we at ComesaTradehub endeavour to provide transparency on the identity and legitimacy of your trading partner. However, as a business person you can appreciate that honest disputes happen between legitimate companies and this is a fact of business life, whether you find your trading partner on the internet or not. ComesaTradehub cannot guarantee the quality of products or services provided by each supplier.
Top Trading Tips
Below are some of the steps you can take to minimise the risk of fraudlent transactions taken against you:
Do Business with TRADEOK or TRADEPRO Members
Do business with partners that you have more reliable information about such as our TRADEOK or TRADEPRO members. These members have passed a basic Authentication and Verification test and additional confirmation of legitimacy and quality.
Confirm Contact Details
Always confirm if the address, phone number and email address given to you by your trading partner belongs to the same company. If a trader provides inconsistent contact details, for example an address in the Uganda and phone number from another country, we recommend you look up the address in the local phone directory and obtain the local phone number, and call this number to confirm that the person you are in touch with actually works for the company. Similarly, if a partner's email heading states that they work for a certain company, you should verify this. Be aware that some scam artists could alter their return email address heading to make it look like they work for a company that they don't. If a buyer or seller claims to be a Business Members, we suggest you visit their Certified Membership profile on ComesaTradehub to verify this information.
Check the Partner's Background
Background checks from independent third-party sources include a search for legal registration and credit reports. In many countries the existence of a company and its legal status is a matter of public record. If your trading partner is not a Certified Member, check with the companies registry in the partner's country to ensure that the company exists with a valid registration. If you cannot have independent access to your partner's registration information, ask your partner to provide you with a Certificate of Good Standing issued by the companies registry of his country or state/province. You can also gain further knowledge about your partner by ordering a credit history report from a local credit agency. Credit history reports contain information about the partner's business history in their relationships with banks and other trading partners.
Meet Your Partner in Person
Whenever possible, meet your business partner in person and visit his company's facilities. While the internet offers you a wealth of information on your potential partner which enables you to make an initial assessment, there is no substitute for face-to-face contact. If you would like ComesaTradehub to arrange a face-to-face meeting with a Certified Member, please Contact us with your request.
Protect Yourself When Ordering or Providing Samples
As a buyer, order a sample before committing to a purchase order to be sure that the product meets your expectations. As a seller, request payment for a sample and/or payment for shipping costs before you send out the sample, especially if your product has a high resale value.
Use Pre-Shipment Inspection Services
If you are a buyer, you can protect yourself against poor quality by ordering a pre-shipment inspection of the products. You can demand the inspection as a condition to payment. Contact us if you would like to order this service.
Protect Yourself Against Payment Risk-You Are the Seller
If you are a seller and have not been doing business with your partner for very long, avoid selling your products on open-account (in which case you are extending credit to your buyer). Instead ask your buyer to open a letter of credit (an "L/C").
Protect Yourself Against Payment Risk-You Are the Buyer
If you are a buyer, sometimes a supplier may ask you for a deposit (usually 30%) before he accepts the order. While this is not unusual between long-standing trading partners, if you are doing business with the supplier for the first time, make sure you have done sufficient background checks on the supplier before you agree to the deposit, or ask for a different form of payment, such as a letter of credit . If the seller seems more focused on payment than any other issue, or indicates that cash payment must be made urgently, more caution should be given to the transaction. Be extra cautious when the seller asks you to send money to an account whose real owner cannot be traced; for example, you cannot trace the real name of the person behind an account with a wiring service such as Western Union.
Suspect Shipping or Contact Addresses
Pay close attention to shipping or contact addresses located in countries with a high reported incidence of online fraud and many e-commerce web sites have found a high incidents of on-line fraud as well, such as Romania, Nigeria, Macedonia, Colombia, etc. We are not saying all the opportunities from these countries are fraudlent, just be careful.
Beware of Fake E-mail Addresses
It is possible for anyone with some technical knowledge to send an email with a fake address. When you receive an email from someone you know or whose email address appears legitimate, but the message of the email looks suspicious, you can verify whether the email came from the person whom the sender claims to be by using a simple procedure to check the email address.
COMESATRADEHUB.COM DISCLAIMER
Information which appears on our website about ComesaTradehub members or their products (including but not limited to company name, contact person and details, product description and specifications, photographs, videos, etc.) are provided by the members. Any such information is the sole responsibility of the member who provided the information. ComesaTradehub is not responsible or liable for the accuracy, propriety, legality or truthfulness of any such information. In addition, ComesaTradehub is not responsible or liable for the conduct of any of our members in relation to their business activities using or providing information on our website.
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